Comments on: Social-Media Training — Are You Kidding Me?

By: Gavin Heaton

Gavin Heaton — Mon, 27 Aug 2007 06:01:19 +0000

This sounds like a great idea, Mike, and something that many organisations should be considering. While I understand that the focus will be on SAP, I am sure there are many organisations who will be interested in the outcomes of both the survey and the resulting training ideas.

By: michael

michael — Tue, 07 Aug 2007 00:47:04 +0000

Hey Harriet,

I promise you’ll hear all about it! In fact, once I get it to a point I feel comfortable with I definately plan on asking you your opinion.

By: Harriet Meth

Harriet Meth — Mon, 06 Aug 2007 20:03:05 +0000

Mike,

Great idea for the training. Many people speak first and think about the implications afterwards and from the posting perspective it doesn’t seem too much different. Also agree with you that the training will need to be adjusted according to each company’s culture and organizational dynamics.
Looking forward to hearing more about how you roll this out.

By: michael

michael — Thu, 02 Aug 2007 13:40:36 +0000

Kelly, thanks for the comment.

I don’t know of any training site/blog available and I agree, most of the seminars are SM101. But, the social media training that I am going to develop will be an internal training focused on the folks at SAP. That training will need to be SAP centric in that, it has to be presented in a way that makes sense to the people I need to “train”. Generic enough for all to understand but tailored to the cultural elements of a global workorce. Japan, is different than China which is different from Germany, the US or Italy. I’m sure SAS or any other company would also need to train according to the dynamics of each individual organization. I’m going to use the Global Social Media Research Project results in part, to help with the market by market perspectives. I’ll need to write a series of posts on both the survey results and the training once they are completed. Stay tuned!

By: Kelly LeVoyer

Kelly LeVoyer — Tue, 31 Jul 2007 13:52:32 +0000

I agree that either a training curriculum would be helpful or at least, as I think Dennis points out, a consolidation of available training. If there’s a “social media training review” website/blog out there I’d like to know about it. I’ve had enough of attending social media seminars and workshops that end up being “Social Media 101.” For a large software company, B2B, we’re already dipping our toes in some of this stuff–what we need are the nuances, and above all, a customized social media strategy that incorporates the elements that will bring the biggest resource ROI, as we’re not likely to grow our staff to accommodate.

By: michael

michael — Mon, 23 Jul 2007 17:28:23 +0000

Thanks Thomas. Perhaps you would like to be one of those mentors. I can’t think of a better mentor - you’ve certainly be one to me! Sorry we won’t see you in NY this week.

By: Thomas Otter

Thomas Otter — Fri, 20 Jul 2007 12:37:44 +0000

Mike,
I think the training and guidelines idea is excellent. I’d also suggest a mentoring model.
Folks that blog all the time forget that feeling of fear before pressing post on your first post.

By: Dennis Howlett

Dennis Howlett — Sat, 14 Jul 2007 14:36:43 +0000

Sorry Mike - I meant training. There’s a ton of stuff out there but I’d suggest your point: “not enough people are reading what’s been written” is a different issue. I get a lot of requests on the points you raise. Reminds me that maybe what I need to do is an FAQ page.

By: Mike

Mike — Wed, 11 Jul 2007 12:35:48 +0000

Dennis, enough written about what? The “Sicko” post or social media training? If the “Sicko” post then yes I agree. If social media training? Than perhaps but, not enough people are reading what’s been written.

By: Dennis Howlett

Dennis Howlett — Wed, 11 Jul 2007 07:01:19 +0000

Hasn’t enough been written about this already?